DDH Equipment LLC

Overview

At DDH Equipment LLC, we are committed to providing quality machinery and ensuring customer satisfaction. Our Refund and Returns Policy is designed to address any concerns you may have with your purchase. Please review the details below.

Seller Guarantees

Ownership and Title:

  • All machinery sold is owned by DDH Equipment LLC and is free of liens or encumbrances.

  • Proper documentation, including the Certificate of Origin, Bill of Sale, and Warranty Information, will be provided at the time of delivery.

Machinery Condition:

  • All machinery is inspected to ensure it is in good operating condition unless otherwise stated.

  • Accurate hour meter readings are provided to the best of our knowledge.

Delayed Delivery:

  • In the event of a delivery delay beyond our control, such as weather or transportation issues, we will communicate promptly and provide a full refund if delivery cannot be fulfilled within a reasonable timeframe.

Refund Policy

We aim to resolve any issues promptly and fairly. Refunds are available under the following circumstances:

  • If the machinery has a defect not disclosed at the time of sale.

  • If delivery cannot be completed due to unforeseen circumstances.

Making a Claim

If you experience an issue with your purchase, please follow these steps:

  1. Stop using the machinery immediately and park it in a safe location.

  2. Calling +1 ‪(701) 428-2565 for immediate assistance.

  3. Include any supporting documents, such as photos or videos, to expedite your claim.

Claim Period

Claims must be submitted within 45 days of taking possession of the machinery.

Additional Information

  • Refunds will cover the full purchase price for valid claims.

  • The Buyer’s rights under this policy are in addition to any other rights provided by law.

Contact Us

  • Phone: ‪+1 (701) 428-2565

We are here to ensure your experience with DDH Equipment LLC is smooth and satisfactory.