Warranty at DDH Equipment LLC

At DDH Equipment LLC, we’re committed to delivering dependable, high-quality used equipment and heavy machinery. To ensure you buy with confidence, we offer comprehensive warranty options tailored to your needs. Our standard warranty provides coverage for a full 6 months from the date of purchase—giving you peace of mind and reliable support long after the sale.

Warranty Coverage Details

Engine & Powertrain: Includes coverage for the engine, transmission, and drivetrain components to ensure dependable, long-lasting performance.

Hydraulic System: Covers essential hydraulic components, including pumps, cylinders, and hoses, to keep your equipment operating smoothly.

Electrical System: Protects vital electrical parts such as the battery, alternator, starter, and wiring harnesses.

Structural Integrity: Safeguards the machine’s frame, undercarriage, and key structural components against manufacturer defects or hidden damage.

Committed to Service. Focused on You.

Authorized Service Centers: For fast, on-site support, our fully equipped service trucks are dispatched from nine regional hubs—each outfitted with advanced diagnostic and repair technology to handle your needs quickly and efficiently.

Genuine Parts Guarantee: We use only genuine or OEM-equivalent parts for all repairs and replacements, ensuring the long-term performance and reliability of your equipment.

Certified Technicians: Our technicians are certified, highly trained, and experienced in servicing all covered components—offering expert care you can trust.

Hassle-Free Warranty Support

Simple Claims Process: Contact our customer service team to easily initiate a warranty claim, and they will assist you through each step.

Efficient Service: We prioritize fast resolution of warranty claims to reduce downtime and keep your equipment running smoothly.

Warranty Exclusions

Normal Wear and Tear: Parts that naturally wear out from regular use are not covered under the warranty.

Misuse and Neglect: Damage resulting from misuse, neglect, inadequate maintenance, or unauthorized modifications is excluded.

Consumable Items: Consumables such as filters, fluids, and other maintenance items are not included in the warranty coverage.

Warranty Benefits

Confidence: Operate your equipment with peace of mind, backed by comprehensive warranty coverage.

Cost Protection: Avoid unexpected repair expenses and keep your budget on track.

Assured Reliability: Our warranty, paired with our stringent inspection process, guarantees dependable, high-quality equipment.

Extended Warranty Options

For extra peace of mind, we offer extended warranty plans with added coverage and benefits:

Longer Coverage Periods: Extend protection for up to 24 months.

Comprehensive Protection: Coverage may include additional components and systems for greater security.

Flexible Plans: Select the plan that aligns with your operational needs and budget.

On-Site Repair Services

Save time and reduce costs by avoiding off-site repairs. With a fleet of nearly 200 field service trucks, DDH Equipment LLC delivers fast, on-site support whenever it’s needed. Each truck is outfitted with a 32-foot boom crane capable of lifting up to 10,000 pounds at full extension, along with advanced diagnostic and repair tools. Our technicians arrive fully prepared—equipped to handle any job efficiently and reliably, every time.

Expert Welding and Machining Services

Our team includes some of the industry’s most skilled welders, supported by a fleet of 10 specialized welding and machining trucks. We offer on-site services including attachment repairs, precision machining, custom welding, and fabrication—delivering expert solutions exactly where you need them.

24/7 Expert Paving Equipment Support

Our dealer-trained paving technicians are available 24/7 to service all equipment brands. Whether you’re operating asphalt pavers, compactors, or screeds, we understand how critical machine uptime is to your productivity. That’s why we’re committed to keeping your equipment in peak condition—ensuring smooth, efficient performance on every job.

24/7 Field Lubrication Services

Our fleet of 24 lube trucks operates Monday through Saturday, delivering on-site service around the clock to keep your equipment running smoothly—no matter where your jobsite is located. Each truck is equipped with advanced lubrication systems and follows strict environmentally responsible waste removal and disposal practices, ensuring efficient and sustainable maintenance.